Citizen’s Charter
Republic Act 11302 also known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 mandates all government agencies to develop their current and updated service standards referred as the Citizen’s Charter. This is developed in the form of information billboards which shall be posted in their respective websites and in the form of published materials written either in English, Filipino, or in the local dialect (Section 6, RA 11302).
This policy promotes the integrity, accountability, and public management of public affairs and public property as well as establishes effective practices aimed at efficient turnaround of the delivery of government services and the prevention of graft and corruption in government. The State maintains public officials’ and employees’ honesty and responsibility, taking appropriate measures to promote transparency in agencies with regard to public transactions and adopting a program that reduces red tape, expediting business and nonbusiness-related transactions in government (Section 2, RA 11302).
ECCD Council Services
FEEDBACK AND COMPLAINTS MECHANISM
| How to send feedback | How to file a complaint | Contact Information of ECCD Council |
|---|---|---|
| We value your opinion and feedback on the services we provide. Please help us improve our services by giving us feedback using any of the following means: 1. Accomplish client satisfaction form available at the head office and put this in the driop box/suggestion box. 2. Send feedback, queries, complaints, or suggestions at email address: [email protected] Access information on our policies, activities, and services at the website: Https://www.eccdcouncil.gov.ph | Complaints may be filed through written or verbal and submitted to officer of the day (OD). | - eccdcouncil.gov.ph - [email protected] - (632) 8571.6833 - (632) 8571.4615 - (632) 8571.6590 - (632) 8571.8041 |